Divisions can be created and used to represent different sectors of users within your company. Once created, you can assign divisions to users upon setup. Once created, divisions will appear on your reports as a filter that you can select and use to report on the different divisions.
⚠️Important: You'll need access to the admin tool to create and edit divisions. If you need access, raise a new case to request this.
Create a new division
Sign in to the Admin Tool.
Click Config.
Click Divisions.
Click Add.
Type in the name of the division.
Click Save.
You can now select the division in the Create User Form when you create or edit users.
Edit a division name
Sign in to the Admin Tool.
Click Config.
Click Divisions.
Click on the name of the division to highlight it, then click Edit.
Edit the division name.
Click Save.
📌Note: Allow 2 hours for reports to reflect the updated division.