A Multi-User ID, also known as an MUID, is a unique identifying number that each account has. It is a way to specifically identify a certain account and is useful if there is more than one account with the same name or duplicate accounts.
Locate an account MUID
To find an employee’s MUID, follow these steps:
⚠️Important: You'll need access to the Admin Tool. If you require access, raise a new support case.
1. To sign in to the Admin Tool.
2. Click Employees.
3. Type in the name of the employee and select the name when it appears.
4. In the top left, under the name of the user, you'll find the MUID number.