Your customer success manager is the person to talk to about contracts, upgrades, renewals, and any problems the support team can’t fix. Your customer success manager is here to make sure everything runs smoothly.
Check your contact details
Sign in to the Customer Success Portal.
Click My Account.
Click Take me there under Access Contacts.
You'll then see the contact details of your customer success manager.
Don’t have their details?
No worries! Just raise a new case asking for your account manager’s contact info. We’ll get back to you quickly with their details.