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Create and set up new job role positions

In this article, we take you through the steps to creating and setting up a new job role position.

Donna Parker avatar
Written by Donna Parker
Updated over a month ago

Get your users set up for success by creating job roles that automatically assign the right training and place them accurately in compliance reports. Follow these quick steps to add and configure a new job role for your organisation.

⚠️Important: You'll need access to the Admin Tool and certain permissions to create a new position and include it in various areas of the system. If you need access, raise a new support case.

Create the new position

  1. Sign in to the Admin Tool.

  2. Click Employees.

  3. Click Add.

  4. Tick Virtual.

  5. Fill in the user details:

    • First name: Type in Virtual.

    • Surname: Type in the description of the new job role position.

    • Position: Type in the new job role position.

  6. Click Save.


Update the positions drop-down list

Raise a new support case so we can action this for you.


Update course allocation and report user groups

User groups are collections of job role positions that determine which courses are assigned and which reports users appear in. To make sure your new job role is included where it needs to be, follow the steps below to add it to the right user groups.

  1. Sign in to Admin Tool.

  2. Click User Groups.

  3. Locate the user group, then select it.

  4. In the Include section, select + within the include filters for positions, sites, divisions, and roles as required.

  5. Select the position you want to include, then click OK.

  6. Click Save Inclusions.


Update site hierarchy rules

If the new position needs to oversee other staff in the site hierarchy, you'll need to build it into the site hierarchy rules.


Assign the new position to users

You can now assign, create, or import new users with the new job role position.

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