We recommend changing a user's job role in the Create User Form. This is so that course allocation or hierarchy changes occur automatically based on the configurations that are already set up.
🤓Tip: Courses that need to be removed for a job role change should be removed using the Admin Tool. Read here for how to remove courses.
1. Sign in to the Create User Form.
2. Select the user's current site from the Site drop-down.
3. Click User List.
4. Click on the user's name to highlight it, then click Transfer.
5. Click on the drop-down next to Select New Position.
6. Select the new position, then click OK.
📌Note: Allow 2 hours for changes to reflect on your stats and reports.