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Create and manage events

This guide shows you how to set up an event, add attendees, manage outcomes, and what to do if you need to edit the event later.

Donna Parker avatar
Written by Donna Parker
Updated over a month ago

Our events system helps you organise and manage real-world training, including face-to-face and online sessions. It allows organisers to:

  • Create and schedule events

  • Manage registrations

  • Track attendance and outcomes

Setting up a new event involves:

  • Identifying the topic

  • Selecting a trainer

  • Choosing a location

Once these elements are decided, you’re ready to create the event.

⚠️Important: To create and manage events, you'll need access to the events editor and relevant permissions. To request this, raise a new case.

Create an Event

  1. Sign in to the Platform.

  2. Click Events.

  3. Click the cogA black and white logo

AI-generated content may be incorrect.

  4. Next to Events, click

  5. Under Organiser, enter your name, and select it when it appears.

  6. Under Event Type, enter the event type, and select it when it appears.

    Check out this guide to create a new event type.

  7. Under Trainer, enter the trainer name, and select it when it appears.

    Check out this guide to create a new trainer.

  8. Click Next.

  9. Next to Online, turn the toggle on if it's an online event.

  10. Under Venue, enter the venue name, and select it when it appears.

    Check out this guide to create a new venue.

  11. Enter the minimum and maximum number of attendees in the boxes provided.

  12. If the meeting is online, under Online ID enter the online ID or meeting link for attendees to join.

  13. Click Next.

  14. Fill out the optional requirements and click Next.

  15. Enter the date and time of the event in the fields provided. You can add multiple dates and times for the event by clicking on Add.

  16. Click Publish.

The event will now appear on the events calendar and is now available for bookings.


Add attendees to an event

You can directly book users onto an event if you need to. Follow the steps on how to do this.

  1. Sign in to the Platform.

  2. Click Events.

  3. Click the cogA black and white logo

AI-generated content may be incorrect.

  4. Next to Events, Click

  5. Locate the event and click on it.

  6. Click Add Attendees.

  7. Enter the attendee's name.

  8. Click Confirm.


Manage event outcomes for attendees

Outcomes represent the current status of an attendee. You can manage and update an attendee's outcome at any time. These include canceled, not attending, attending, attended, passed, or failed.

📌Note: If an outcome of Pass is added, it will trigger a training record to be added to a user account and reflect on the reports if configured on the system.

  1. Sign in to the Platform.

  2. Click Events.

  3. Click the cogA black and white logo

AI-generated content may be incorrect.

  4. Next to Events, click

  5. Locate the event and click on it.

  6. Click on an attendee's outcome box and select the outcome.

  7. You can also select more than one attendee by ticking the boxes next to each, then clicking on the Select Outcome box to make your selection.

  8. Click Confirm.


Edit an Event

  1. Sign in to the Platform.

  2. Click Events.

  3. Click the cogA black and white logo

AI-generated content may be incorrect.

  4. Next to Events, click

  5. Locate the Event and click the 3 dots next to it.

  6. You can then edit, add or remove attachments, see the waiting list, or cancel the event.

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