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Unable to add training records

In this article, we explain what to do if you're unable to add training records.

Donna Parker avatar
Written by Donna Parker
Updated over a month ago

To add training records to a user's account, you need the right permissions. You'll need to contact an admin with Admin Tool access so they can add the permission and enable the add training record button.

If you're an admin with Admin Tool access, follow the steps below to enable the permission.

  1. Sign in to the Admin tool.

  2. Click Employees.

  3. Search for the user and click on their name when it appears.

  4. Click Config.

  5. Click Permissions.

  6. Tick the box next to Training Record Editor/Creator.

  7. Click Save.

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