CPL Learning

Donna Parker

Review and manage training and compliance data

Stats and Reports

In this article, we explain how to view user training records.

View user's training records

In this article, we explain how to add training records to a user's account to keep track of previous training and face-to-face training.

Add a training record or previous training data to a user's record

In this article, we explain how to record completed eLfy training for new employees who completed courses with a previous employer.

Record previously completed eLFY training for a new employee

In this article, we explain how to transfer course data from a previous employer.

Transfer course data

In this article, we explain how to create a new training record description.

Create a new training record description

In this article, we take you through how to upload your staff's training history data in bulk, using the training record data import tool.

Import training records in bulk

In this article, we explain how to deactivate a training record on a user's account.

Remove a training record from a user's account

In this article, we explain how to download a user's course and training history.

Download a user's training history

In this article, we explain how to check which training record descriptions are set up and appear in the training record drop-down list.

See which training record descriptions are set up

Create and manage training records on a users account

Training history

In this article, we explain what to do if an eLearning course isn't marked complete when a training record is added to a user’s account.

Why isn't a training record marking a course complete?

In this article, we explain what to do if you're unable to add training records.

Unable to add training records

Troubleshooting

In this article, we explain how to see which courses you've completed and explore your training timeline.

Check my stats and course data

In this article, we explain how to view your staff's training progress and course data.

View my descendant stats and course data

In this article, we explain how to check which courses have been assigned to a user.

View which courses are allocated to users

Review user training and course statistics

Stats

In this article, we explain why SCORM course stats may show 0 minutes for exam time, even when the exam has been completed.

SCORM course exam time shows as 0 minutes in stats

Troubleshoot

Run, create and manage your reporting scopes and configurations

Reports

In this article, we take you through the steps to run, view and download reports.

Access, view, and download reports

In this article, we explain how to run a compliance report.

Run a Compliance report

In this article, we explain how to run a company summary report.

Run a Company Summary report

In this article, we take you through the steps to run a training record report and download it.

Run a Training record report

In this article, we explain the event reports you can run for attendance, cancellations, and outcomes.

Run reports for event analysis

In this article, we explain how to run a report to find out how much time user's spend completing courses.

Run a completed course times report

In this article, we explain how to access the bookshelf report.

Access the Bookshelf report

In this article, we explain how report percentages are calculated.

Understanding report percentages

In this article, we explain how Site Summary report percentages are calculated and how it differs from the Compliance report.

Site summary report percentages explained

View reports

This article helps you take control of report configurations and make necessary adjustments to fit your company's reporting needs.

Amend your report configurations

In this article, we show you how to create and manage user groups.

Create and manage user groups

In this article, we explain how to create a new report column

Create a new report column

In this article, we explain the different ways you can amend your report columns.

Amend report columns

In this article, we explain how to change the name of a report column.

Change the name of a report column

In this article, we'll explain the purpose of setting a result type in a column, explain each one, and how to manage them.

Manage the result type of a column

In this article, we explain how to add and remove training records in report columns.

Include and manage training records in report columns

In this article, we explain how to include and remove eLearning courses in a report column.

Include and manage eLearning courses in report columns

In this article, we explain how to re-order report columns to appear in a different order.

Reorganise report columns

In this article, we explain how to remove a training column from a report.

Remove a column from a report

In this article, we explain how to amend completion periods.

Manage report column completion periods

In this article, we take you through all the steps to create a tailored compliance report.

Build a compliance report

In this article, we explain how to assign a report to a users insights report menu.

Assign a report to the insights report menu

In this article, we explain how to include course columns in a report.

Add a column to a report

In this article, we explain how to move a report column to another report.

Move a column to a different report

In this article, we explain how user groups govern which user's data pulls in your compliance reports and how to manage them.

Link a user group to report column and report

In this article, we explain how to check which courses, training records, or events are included in a report column.

Check what training titles are included in a column

Create and manage your report configurations 

Configure reports 

In this article, we share practical tips to help managers improve staff training compliance and keep teams on track with their learning.

Increase compliance

A guide to getting the most out of eLearning for you LMS

In this article, we explain what to do if your reports are unavailable, failing to load, or showing an error message.

Reports unavailable or not loading

In this article, we explain what to do if you're reports aren't showing as expected.

Reports showing incorrectly

In this article, we explain the reasons why stats and compliance reports may show different percentages.

Stats and compliance report percentages are different

This article explains why certain users or sites may be missing from your stats and compliance reports, and what to do next.

Missing users or sites on the compliance report

In this article, we explain why a completed course status isn't reflecting completion on the reports.

Completed courses still showing overdue on the reports

Ways to troubleshoot reports not showing correctly

Troubleshooting reports issues

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