Previous employers
Individuals who have completed courses at other companies should first obtain the certificates of completion and provide them to you. You should then upload them and add the training records to the user's account to represent the course completion.
Umbrella companies
If you're part of an umbrella company that uses eLearning For You across multiple businesses, we can transfer course data between accounts. Please raise a new case online so we can action this for you. Please provide the following information.
Full name of the user
User ID of each account
Company names of each account
Course titles that need transferring
Which account data will be transferred from and to
Transfer course data to another account within your company
There may be times, for different reasons, that more than one account is created for a user. If you need to transfer course data from one account to another within your company, follow the steps below.
⚠️Important: You will need to have access to the Admin Tool. If you require access, raise a new case to request this.
Sign in to the Admin Tool.
Click Employees, then select the active user account you want to move data to.
Click Products.
Click Courses.
Click the Import icon
Enter the employee's duplicate account name or account ID if you have a note of it.
Click OK.
📌Note: It can take up to 2 hours for the course data to move to the new account.