Troubleshooting reports issues
Ways to troubleshoot reports not showing correctly
By Donna1 author5 articles
- Reports unavailable or not loadingIn this article, we explain what to do if your reports are unavailable, failing to load, or showing an error message.
- Reports showing incorrectlyIn this article, we explain what to do if you're reports aren't showing as expected.
- Stats and compliance report percentages are differentIn this article, we explain the reasons why stats and compliance reports may show different percentages.
- Missing users or sites on the compliance reportThis article explains why certain users or sites may be missing from your stats and compliance reports, and what to do next.
- Completed courses still showing overdue on the reportsIn this article, we explain why a completed course status isn't reflecting completion on the reports.