The stats percentage only counts the eLearning courses assigned to each learner. Whereas the compliance report percentage comes from all the columns in that report.
For example, a Mandatory Report might include both Mandatory eLearning courses and Face-to-Face training. Both types are included in the report’s overall percentage.
If a learner is new, they get some extra time to finish their training, both eLearning and Face-to-Face. During this grace period (usually 28 days), the report will show 100% so it doesn’t lower the overall percentages. After this time, the report will show the real progress.
If you see any percentage that doesn’t seem right, please open a new case so we can check it.