To enhance your support experience, we've introduced the Access Digital Assistant, which is designed to provide quick, seamless assistance whenever you need it.
Our dedicated Support Team remains available for more complex or technical issues.
Benefits of the Digital Assistant
Instant Assistance: Quickly find answers to common tasks within your software.
Convenient Access: Open knowledge articles directly from your software, saving you time.
24/7 Availability: Get help anytime, day or night.
Use the Access Digital Assistant
For more details on using the Digital Assistant, watch the video below or follow the steps provided.
To use the Access Digital Assistant, follow the steps below.
From the eLearning For You platform or Admin Tool, click the Digital Assistant icon
.
Select the category you'd like help with, then select the specific query.
If your query isn't listed, click Get more help 👤, and type your question. The Digital Assistant will search the knowledge base to return a suitable answer.
Review the answer, then confirm if the answer has answered your question or if you need more help.