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Get started as a manager or admin

In this article, we share everything you need to know about getting started as a manager or admin.

Donna Parker avatar
Written by Donna Parker
Updated over 2 weeks ago

Learn how to support your team by resetting passwords, updating user details, downloading certificates, and running reports, giving you the tools to manage your staff and their training effectively.

Log in

Learn how to log in, access your eLearning account, and find key tools like the Create User form and Admin Tool.


Assist with login issues

As a manager or admin, you play a key role in helping employees with login issues and regaining access to their accounts.


Manage users

Learn how to create and manage users, assign roles, manage permissions, and view your hierarchy to keep your team organised and supported.


Manage courses and practical training

Reset courses, allocate new ones, and add records for completed practical training.


Download certificates

View, download, and print certificates to easily manage your team’s achievements.


View stats and reports

Track key training data like course completions, learning time, and recent activity. With the right access, monitor your team, check individual progress, and get detailed reports on compliance and performance..


Need more help?

Help is always at hand. For the quickest answers, use our eLearning For You Digital Assistant.

Use our Access Digital Assistant

If you get stuck or can’t find what you’re looking for, try our eLearning For You Digital Assistant! Find it in the bottom right corner of the console or Admin Tool and click the icon to get started.

Raise a support case

If you need further assistance, you or an authorised colleague can raise a support case.

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