Follow the steps or videos below on how to download your certificates, or for others if you're a manager or admin. eLearning for you offers an intuitive platform for users to access and manage their certificates, allowing employees and managers to efficiently retrieve records related to their employment and courses.
🤓Tip: You can view your team's course progress using the Descendant Stats section or overall training compliance using the Compliance reports.
Download your certificates
As long as your company has certificates enabled for all staff, you'll be able to download certificates through the certificates tab on your courses page. If you don't have the certificate tab, it means only admins and managers can retrieve them. Certificates can also be revisited at any time through this section.
Sign in to the platform.
Click Certificates.
For your certificates, click My Certificates.
Find the certificate and click the download arrow
Once downloaded, you can save or print the certificate as required.
Download individual staff certificates
Follow the steps below on how to download individual certificates for the staff you oversee in the stats and reports.
Sign in to the platform.
Click Certificates.
Click Descendants, then find the user in the list.
Find the certificate, then click the download arrow.
Once downloaded, you can save or print the certificate as required.
Download all new staff certificates
Download all the certificates of your descendants that have been generated since the last certificate download.
⚠️Warning: This action considers downloads performed by other managers and admins. As a result, a user's certificates will only be available once in any bulk download, despite who downloaded it.
Sign in to the platform.
Click Certificates.
Click Descendants.
Click Downloads.
Click Download Outstanding.
The download request will show as In Progress.
Once ready, the download will show as Complete. Click the download icon to retrieve the certificates.
Download all staff certificates
Download all active certificates for all of your staff and their courses.
Sign in to the platform.
Click Certificates.
Click Descendants.
Click Downloads.
Click Download All.
The download request will show as In Progress.
Once ready, the download will show as Complete. Click the download icon to retrieve the certificates.
Inactive user certificates
If you need the certificates of inactive users, you'll need to re-activate the learner, wait 2 hours for the system to sync, and you will be able to download their certificates.