Troubleshooting
How to troubleshoot issues related to users
Unable to locate a newly added userIn this article, we explain what to do if you're unable to see a newly added user.
Single user missing from stats and reportsIn this article, we help you troubleshoot why you can't see a user on the stats and reports.
Can't find users or sites from the Create User FromIn this article, we explain what to do if you can't see user's or sites on the Create User Form.
Red or green error occurs when using the Create User FormIn this article, we explain what to do if you get a red or green error message in the Create User From.
Job role position missing from the Create User FormIn this article, we explain the positions list, why you're missing a position, and how to overcome this.