Troubleshooting
How to troubleshoot issues related to users
By Donna1 author5 articles
- Unable to locate a newly added userIn this article, we explain what to do if you're unable to see a newly added user.
- Single user missing from stats and reportsIn this article, we help you troubleshoot why you can't see a user on the stats and reports.
- Can't find users or sites from the Create User FromIn this article, we explain what to do if you can't see user's or sites on the Create User Form.
- Red or green error occurs when using the Create User FormIn this article, we explain what to do if you get a red or green error message in the Create User From.
- Job role position not available to pick in the Create User FormIn this article, we explain the positions list, why you're missing a position, and how to overcome this.