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Job role position missing from the Create User Form

In this article, we explain the positions list, why you're missing a position, and how to overcome this.

Donna Parker avatar
Written by Donna Parker
Updated over a month ago

You can define a job role position list in the Create User Form to ensure that only specific job roles are assigned to users. This helps maintain consistency by ensuring users are assigned the correct courses and placed correctly in the hierarchy.

If you're unable to see a position or want to set up or modify the position list, submit a new case, specifying the roles you’d like to add or remove.

If you're adding a new job role, you’ll need to create it first. Read more about how to do this.

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