Our Create User Form makes it easy for managers and system administrators to deactivate user accounts for leavers, giving you control over your descendants.
Follow these steps to get started;
Log in to the Create User Form.
From the site drop-down, select the user’s site.
Click User List.
Find the user.
To the left of the user, clear the checkbox, then click Confirm.
🤓Tip: Deactivated users show at the bottom of the user list.
Organisation hierarchy
When you deactivate a user from a site, they’re removed from that site’s hierarchy. However, if they’re also part of the organisation-wide hierarchy, you’ll need to remove them manually. For step-by-step help, check out our handy help guide.
Data imports
If you use data imports to update the system, users are added and deactivated automatically updated. For further information on this, read our handy article.