Course resets
Manually reset courses, set up and manage course renewals
By Donna1 author9 articles
Resets
Learn how to manually reset courses
- Reset coursesIn this article, we explain how to manage course resets.
- Reset failed coursesIn this article, we explain the different ways you can reset failed courses.
- Manage automatic failed course resetsIn this article, we take you through the steps to manage automatic resets for failed courses.
- Reset the test section on a completed courseIn this article, we explain how to reset the test section only on a completed course.
Automatic renewals
Set up and manage course and training record renewals
- Check the renewal frequency of courses and training recordsIn this article, we explain how to check the renewal period of courses and training records.
- Course renewal notificationsIn this article, we explain how users get notified when a course is due to be completed.
- Manage course and training record renewalsIn this article, we explain how to effectively manage course and training record renewals by adding, removing, or amending them.
- An error message occurs when a new course or training record renewal is createdIn this article, we explain what to do if an error occurs when you try to create a new course or training record renewal.
- When are my courses due to renew?In this article, we explain when courses renew, how the renewal process works, and what to do if a course hasn’t re-opened as expected.